About Me

Suganya Sivalingam
To associate myself with an organization which offers a challenging opportunity to enhance my knowledge, skills and experience that would allow me to contribute towards achieving the organisational goals to the best of my potential.
Career History
● I was involved in this project from the start.
● Involved in manual testing of the Acciomart website.
● Gave valuable inputs on user experience of the website.
● Maintaining defect sheet and constant coordination with the developers for fixing
them.
● Helped in framing Terms&Conditions and FAQs.
● Dealing in direct sales with customers, processing cash and card transactions
● Handling customer complaints in the appropriate manner and assisting in stock
management and auditing.
● Maintaining the petty cash book accounts and closing monthly accounts
● Liaising with the sales staff to monitor active incoming stock receipts
● Reporting any inventory or service issues to management and the appropriate Account
Manager immediately
● To create customer loyalty and to raise public perception of charitable work.
● Worked with wide range of clients across USA and Philippines on technical front
(network issues).
● Helping the clients according to their issues by giving technical assistance.
● Good knowledge on networking protocols like TCP, UDP, SMTP, IP, FTP etc.,
● Trained on both hardware and software implications with respect to computer
networking.
● Providing clients with information on available Belkin products.
EDUCATION | ||||
---|---|---|---|---|
Course | Discipline | University | Year of passing | Marks |
MBA | E-Business | Annamalai university | 2018 | 71% |
BE | Computer Science and Engineering | Avinashilingam university | 2014 | 7.45cgpa |
XII | Computer Science | Jawahar Matric Higher Secondary School | 2010 | 78% |